• How to buy
  • How to sell
  • How to request
  • FAQ
Buying tickets on LiveStub is fast and easy. Here is how to get started on finding the right tickets to the event of your choice!

 

 

Search for your Event:

 

1) Start by typing in the name of the performer or team you would like to see in the search box at the top of the page. Our Auto complete feature will make finding your event much more accurate.
2) You can also browse the selected events for your city below the search box. You can view by category as well as by “Most Popular”, "Happening Soon" or "Recently Added"

 

 

Selecting Your Event:

 

1) Once you have found the event you are looking for, either on the home page or on the search results page, you can view tickets for the event by clicking on the Blue "Buy" button
2) If multiple results for your search are returned, you can filter the results to find just the event you are looking for by using the filters located on the left side of the search results page.

 

 

Finding Tickets:

 

1) Once you have clicked "Buy" for your selected event, you will be brought to the event page. This page contains all the tickets LiveStub has for your event.
2) In order to find the best seats available you can use the controls on the left hand side to filter by price, section or quantity.
3) Additionally, some tickets available on LiveStub are sold by LiveStub on our site while others are offered for sale by other fans like you. You can also filter results to see tickets available for sale online or available for sale by other fans.
4) You can use the map located on the top right of the page to view all tickets available for sale by other fans near you. You can use the controls within the Google map to adjust the map to view those closest to you
5) Finally, at the bottom right of each page are several tabs containing graphics with stats regarding the event you are looking at. These stats will tell you the average historical pricing, # of tickets and how popular this event is. This should help you determine how quickly you may want to buy the tickets to this event and what you should be willing to pay.

 

 

Buying Tickets from LiveStub

 

1) If you have found tickets you like being offered by LiveStub you can purchase them by clicking the buy button
2) This will take you to a secure check out page. You can enter your personal information here for LiveStub to process your order. Note: you will only be charged if your tickets can be delivered to you in time for your event.
3) You will receive a confirmation email for your purchase that can you can keep for future reference purposes.

 

 

Buying Tickets from other Fans:

 

1) If the tickets you have found are being offered by a fellow fan, you can click the “Buy” button to open up a contact form.
2) You can enter your contact information, as well as a message for the seller. You can also indicate if you prefer to be contacted by phone or email. Allowing the seller to contact you by phone will make the process much faster.
3) To submit your inquiry, click the “Submit” button. You will receive a message notifying you that your inquiry has been sent to the seller. It is then up to the seller to contact you at either the email address or phone number you specified
4) In order to increase your chance of finding tickets, you prefer to contact multiple sellers. We do however advise that you give sellers several hours to return your inquiry.

If you have any further questions about how to buy tickets, please email us at buy@livestub.com.

Good Luck!!
Search for your Event:

 

1) Start by typing in the name of the performer or team you would like to sell tickets for in the search box at the top of the page. Our Auto complete feature will make finding your event much more accurate.
2) You can also browse the selected top event s for your city below the search box. You can view by category as well as by "Most Popular", "Happening Soon" or "Recently Added"

 

 

Selecting Your Event:

 

1) Once you have found the event you are looking for, either on the home page or on the search results page, you can view tickets for the event by clicking on the green "Sell" button
2) If multiple results for your search are returned, you can filter the results to find just the event you are looking for by using the filters located on the left side of the search results page.

 

 

Selling your Tickets:

 

1) Once you have clicked the green "Sell" button, a form will appear.
2) You will be required to fill out the form including ticket information as well as personal information to allow users to contact you.
3) You can also submit your address. This information will never be made public, but will be used to give potential buyers a general idea of how close they are to you in case they wish to purchase tickets last minute.
4) The personal information will be used to allow interested buyers to contact you.
5) Your cell phone number is mandatory, however leads will not be sent to your phone unless you request it within the form.
6) Once completed, you can click the "submit button" on the form.
7) Your tickets have been listed, you will receive a confirmation on the site, but there is still one more step...

 

 

Confirming your Post:

 

1) As soon as you submit your post, you will receive a confirmation email and text message.
2) This confirmation message will contain a short security code that you will need to enter on the site.
3) You can either the code on the sell form or if you have closed the page, you can click the link in the email, it will open up a page for you to enter your code.
4) Please save the email, as it will also contain a link for you to edit or delete your post.

If you have any further questions, please contact us at sell@livestub.com

Good Luck!!
Search for your Event:

 

1) First, search for the event you are looking for. There is a good chance we have tickets for it.
2) If you do not see your any tickets listed for your event, you can request tickets by clicking the “Req” button.
3) Clicking the “Req” will open a form where you can enter the ticket details for your request.
4) Once you are finished, click the “submit” button. You will be notified when tickets matching your request are posted to LiveStub.

About:

 

Q: What is LiveStub?
A: LiveStub is a platform for fans to sell directly to other fans. You can learn more about LiveStub by clicking here

Q: What makes LiveStub different from all other ticket sites?
A: LiveStub does not charge a fee for tickets sold directly between buyers and sellers, which can lower ticket prices by more than 20%

Q: Do I have to register to list tickets on LiveStub?
A: No. However, registering for a free account provides you with additional features, allowing you to manage your tickets and leads, as well as creating your own LiveStub "storefront" featuring just your tickets

 

 

Buying Tickets:

 

A: How do I find tickets to the event I wish to attend?
Q: You can either enter the name of the team or performer in the search box, or look for the event in the event box beneath the search box on the homepage

Q: What is "My Location" and how does it work?
A: LiveStub uses proprietary technology to identify where you are located and to present tickets we feel you will be most interested in.

Q: Can I change my location?
A: Yes. You can change on the homepage, as well as throughout the site near the top of the page by clicking on the "Change Location" link

Q: What is the difference between "Buy Now" and "Contact" on the event page?
A: Clicking the "Buy Now" button will allow you to purchase the tickets immediately from LiveStub. However, clicking "Contact" will allow you to contact an individual seller who will often have prices lower than those offered by LiveStub

Q: What is the "Map of Local Sellers"
A: All locally posted tickets are placed on a map. This allows you to view the ticket sellers closest to you.

Q: What happens after I contact a seller?
A: The seller will receive your inquiry. It is up to the seller to respond to either the email address or phone number you provided in your inquiry.

 

 

Selling Tickets:

 

Q: How do I sell my tickets on LiveStub?
A: Selling your tickets is simple and easy. Just search for the event you have tickets for and once you find the event, click on the "Sell" button. This will present a simple and easy form for you to complete.

Q: Why do I need to enter my phone number in the "Sell" form?
A: We require your phone numbers for two reasons: 1) we will send your phone a short code that you will need to input into the "Sell" form to complete your listing and 2) for security purposes. Your phone number will never be shared without your permission.

Q: Do I need to Register to sell tickets?
A: No. But registering will give you many advantages in terms of managing your ticket listings and leads as well as providing you with statistics on the activity your listings have generated. It will also allow you to create your own private storefront featuring just your tickets, perfect for brokers or season ticket holders.

Q: How do I become a "Trusted Seller"?
A: Once you register, any time you successfully sell tickets to a buyer you will be able to request a confirmation from the buyer via your account. Simply find the pair of tickets that were sold within the "My Leads" section and click on "Request Confirmation" and an email will be sent to the buyer requesting they confirm the transaction was completed successfully. However, it is up to the buyer to confirm so there is no guarantee that they will confirm. It is best to request that they do so when you conduct your transaction.

 

 

Managing My Tickets:

 

Q: Can I edit or delete tickets that I have posted?
A: Yes. You can do so via two methods:
1) If you have not registered, follow the link sent to you when you initially posted your tickets. This link will take you to a page that will allow you to either edit or delete the tickets
2) If you have registered, simply log-in to your account and visit the "My Tickets" section in your account. There will be a "edit" and "delete" option next to each ticket you have posted

 

 

Safety:

 

Q: Is it safe to buy tickets directly from LiveStub?
A: Yes. All "Buy Now" tickets are guaranteed by LiveStub

Q: Is it safe to buy tickets from other sellers?
A: The overwhelming majority of LiveStub users are trustworthy and well-intentioned. However, it's very important to take the same precautions online as you would offline. When meeting someone for the first time, please remember to insist on a public meeting place and to tell a friend or family member where you're going as well as take your cell phone along if you have one. Taking these simple precautions helps make LiveStub safer for everyone.

ALSO:
• DEAL LOCALLY WITH SELLERS YOU CAN MEET IN PERSON - follow this one simple rule and you will avoid practically all of the fraud attempts on LiveStub.

• NEVER WIRE FUNDS to a seller - anyone who asks you to do so is a usually attempting fraud. LIVESTUB IS NOT INVOLVED IN ANY TRANSACTION BETWEEN YOU AND AN INDIVIDUAL SELLER. LiveStub DOES NOT guarantee transactions, provide escrow services, or offer "buyer protection".

• NEVER GIVE OUT YOUR FINANCIAL INFORMATION (bank account number, social security number, eBay/PayPal info, etc.) to a seller.

• AVOID DEALS INVOLVING SHIPPING OR ESCROW SERVICES and know that ONLY A SCAMMER WILL "GUARANTEE" YOUR TRANSACTION